Privacy Policy

Last Updated: 9th of April, 2025

Inetasia Solutions (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal data in accordance with applicable data protection laws, including the Personal Data (Privacy) Ordinance of Hong Kong SAR, where applicable. This Privacy Policy describes how we collect, use, and share personal data of users (“you” or “users”) of our website Inetasia (the “Website”).

1. Information We Collect

We may collect the following types of personal data from you:

  • Information You Provide Directly:
    • Contact Information: When you use our inquiry forms, we collect your name, email address, phone number, and any other information you provide in your message.
    • Newsletter Subscription Information: If you subscribe to our newsletter, we collect your email address.
    • Other Communications: Any information you provide when you contact us via email or other means.
  • Information Collected Automatically:
    • Usage Data: We collect information about how you interact with our Website, such as the pages you visit, the links you click, the time spent on pages, and your browsing patterns.
    • Device Information: We may collect information about your device, including your IP address, browser type, operating system, device identifiers, and mobile network information.
    • Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities. Please see our Cookie Policy for more details.
  • Information Collected Through Third-Party Services:
    • Google Analytics: We use Google Analytics to collect and analyze website traffic and usage patterns. This service may collect information such as your IP address, browser type, operating system, referring URLs, and how you interact with our Website. This data helps us understand user behavior and improve our Website.
    • Google Tag Manager: We use Google Tag Manager to manage and deploy various tracking codes and analytics tools on our Website, including Google Analytics and potentially other services. Google Tag Manager itself does not directly collect personal data but facilitates the activation of other tags that may do so.
    • OneSignal: We use OneSignal to provide push notifications to users who have opted in to receive them. OneSignal may collect device identifiers and information about your interaction with notifications. You can manage your notification preferences through your device settings or as indicated in OneSignal’s privacy policy.
    • Segment: We use Segment as a customer data platform to collect, unify, and route our website data to various analytics and marketing tools, including Google Analytics and potentially others. Segment may collect information about your interactions with our Website.

2. How We Use Your Information

We may use your personal data for the following purposes:

  • To Respond to Inquiries: To process and respond to your inquiries and requests submitted through our contact forms.
  • To Provide the Newsletter: To send you our newsletter and other marketing communications if you have subscribed.
  • To Improve Our Website: To analyze how users interact with our Website, identify trends, and make improvements to its content, functionality, and user experience.
  • For Analytics and Measurement: To understand our website traffic, user behavior, and the effectiveness of our marketing efforts through tools like Google Analytics and Segment.
  • For Push Notifications (OneSignal): To send you relevant updates, promotions, and other information if you have opted in to receive push notifications.
  • For Identification and Verification: To verify your identity when necessary.
  • For Internal Administration: For our internal record-keeping, data analysis, and other administrative purposes.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or government requests.

3. Sharing Your Information with Third Parties

We may share your personal data with the following categories of third parties:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our Website, conducting our business, or providing services to you (e.g., hosting providers, email marketing platforms).
  • Analytics Providers: We share data with analytics providers like Google Analytics and Segment to analyze website usage.
  • Push Notification Service Provider: We share necessary data with OneSignal to provide push notification services if you have opted in.
  • Our Affiliates and Subsidiaries: We may share your information with our affiliated companies and subsidiaries for internal business purposes.
  • Legal Authorities: We may disclose your information to government or law enforcement authorities if required by law or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.

4. Your Rights Regarding Your Personal Data

You may have certain rights regarding your personal data under applicable data protection laws. These rights may include:

  • Right to Access: You may have the right to request access to the personal data we hold about you.
  • Right to Rectification: You may have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
  • Right to Erasure (“Right to be Forgotten”): In certain circumstances, you may have the right to request that we delete your personal data.
  • Right to Restriction of Processing: You may have the right to request that we restrict the processing of your personal data in certain circumstances.
  • Right to Data Portability: You may have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Right to Object: You may have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes.
  • Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before responding to your request.

5. Newsletter Subscription and Opt-Out

If you subscribe to our newsletter, we will use your email address to send you promotional and informational emails. You can unsubscribe from our newsletter at any time by clicking the “unsubscribe” link provided in the emails or by contacting us directly.

6. Data Security

We take reasonable measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures may include encryption, firewalls, secure servers, and access controls. However, please note that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required by applicable laws and regulations.

8. International Data Transfers

Your personal data may be transferred to and processed in countries outside of your country of residence, which may have data protection laws that are different from those in your country. By using our Website and providing us with your personal data, you consent to such transfers. We will take appropriate safeguards to ensure that your personal data remains protected in accordance with this Privacy Policy.

9. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files that are stored on your device when you visit a website.

  • Types of Cookies We Use:
    • Essential Cookies: These cookies are necessary for the operation of our Website and enable you to use its features.
    • Analytics Cookies: These cookies (e.g., Google Analytics cookies) help us understand how users interact with our Website by collecting and reporting information anonymously.
    • Functionality Cookies: These cookies allow our Website to remember choices you make (e.g., language preferences) and provide enhanced features.
    • Marketing/Advertising Cookies: These cookies may be used to track your browsing activity across websites and deliver targeted advertisements.
  • Managing Cookies: You can control and manage cookies through your browser settings. You can typically block or delete cookies, or set your browser to notify you when cookies are being sent. Please note that blocking or deleting certain cookies may affect the functionality of our Website.
  • Third-Party Cookies: Our third-party service providers (e.g., Google Analytics, OneSignal, Segment) may also use cookies and similar technologies to collect information about your online activities. We do not have direct control over these third-party cookies. We encourage you to review the privacy policies of these third parties for more information.

10. Children’s Privacy

Our Website is not intended for children under the age of [Specify Age, e.g., 16]. We do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us immediately, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data processing practices or legal requirements. We will post any changes on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any updates.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us at:

Inetasia Solutions
4/F Yat Fat Building
44-46 Des Voeux Road,
Central, Hong Kong SAR
Email: [email protected]

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